Let's be clear: Having enthusiastic, bell-to-bell instruction will reduce discipline problems in a major way. But what if you haven't achieved that and you have a couple of students in each class that refuse to do anything? You need all the advice you can get to deal with these students. I'll do what I can here:
Let's start with some ways to keep the entire class on task: First, you need to walk around the room. If you sit at your desk or your computer, you will have 5 or more students not doing anything. Many of them will eventually copy off of someone else. Walk around!
Second, instead of griping, try a positive approach. Walk over to them and ask them if they need help. Address them individually, not as a group. (This is why you need a seating chart and to know their names!) Hector, do you need help? Many times they will say no and start working. Sometimes they will take you up on your offer and ask for help. Do not expect students to ask for help if they need it. Luckily, most of the time, they are just spacing out and just need a little encouragement to get to work. Be persistent! My students know that when I ask them if they need help that I have a double meaning. I'm genuinely wanting to help them if they want it; I'm telling them to get their rear in gear!
Third, there is the therapeutic approach. Subtly call them in the hall and ask them what's going on. Tell them that you've already asked them if they needed help several times yet they still aren't getting their work done. They might tell you that they are working nights or something. This approach might make you seem more human and they might respond. But in the end, it doesn't matter what is going on. They HAVE TO DO THEIR WORK!
Fourth, call home. this won't take up too much time since most of their numbers are disconnected or incorrect. You might ask them for their parent's phone number. Tell them that you have already tried to talk to them like an adult and it didn't work so you will go to their parents. If they are athletic, tell their coach.
There is one more optional step before getting the principals involved. I call it the beating your chest approach. Different students respond differently to this approach, but sometimes you just gotta yell and scream like an animal establishing dominance. It may not work with that one student, but in many cases, that one student is a leader of a pack and that pack will stop working if their leader does. You are the leader of the pack, not him.
If you do get the principal involved, remember that they will talk to them and possibly their parents. But other than that, the only thing they can do is suspend them in school or out of school. They aren't going to learn that way, but at least you made an important statement to the rest of the class.
Again, let's try not to get to these last 2 steps. Let's try to be fun and as positive as we can while we are teaching these kids. Unfortunately, we have to be a bad guy on occasion to achieve this positive environment in the long run.
All of the above only deals with students who refuse to work. If they are disruptive, meaning they shout or throw things or cuss you out, then you have to skip several steps. You might have to call someone to remove them from your room immediately. Do not let anything or anyone stop the learning in your classroom.
